Who do I contact if I have problems registering online?

Contact us at info@highfiveevents.com.

Are their age requirements?

The minimum age to participate in this event is 14 yrs.

Why do I need to be a member of USAT or buy a one-day license and what does that insurance cover?

Please visit the following website for information: http://www.usatriathlon.org/member-services/membership-faq

What do I need to bring to packet pickup?

Bring a current photo ID and your USAT card (if you did not sign up for a one-day license online during the registration process). If you still need a USAT license, you can purchase a one-day or annual license at packet pickup.

Can I pick up a packet for another participant or family member?

No. USAT rules require each participant to show photo ID while picking up their own packet.

How can I be sure that I'm registered?

First, you should receive a confirmation email from myraceregistration.com. MyRaceRegisration.com also allows you to log into your account to view past registrations.

Can I pickup my packet on race day?

No. The size and location of the event do not allow for packet pickup or bike check-in on the day of the event. You must pick up your packet at the expo and check in your bike on Sunday.

What is the mandatory bike check-in?

All bikes must be checked into the transition area on Sunday, the day before the event. The bike must be numbered before entering transition. Please do not place plastic bags over your bike. They will be cut off as wind will cause your bike to blow over while on the rack.

What's the swim like?

The swim will be in Town Lake. Town Lake is operated by LCRA. They do frequent water testing and make the results available on their website, www.lcra.org. Big storms can bring lots of debris into the lake, but the months of July and August are very dry, so that is not expected. The water is normally very smooth and clean. We have the current increased in the days leading up to the race to clear any debris. Then the water level is raised 1-2 feet above normal so that we are sure to be above any underwater obstacles. We also stop the flow of current during the race.

Will wetsuits be legal, and if so, do I need one.

We can't say for sure, but it is likely that wetsuits will be legal. The water temperature is expected to be below 78 F. Water temperatures will be posted in August. A wetsuit is not required to participate.

This is my first triathlon. Where can I buy my equipment? How should I train?

If you live near the Austin area, visit Jack & Adam's Bicycles, our official bicycle sponsor. They offer special package deals that include a bike, as well as all the gear you will need to complete your first race. Also, visit their website to find out information about free workouts and training groups.

Do I need a tri bike or other special bike to do the race?

No. Any type of bike is ok as long as it passes USAT safety inspection standards.

Is there a place to get my bike inspected before race day?

Free bike inspection will be available at Jack & Adams Bicycle Shop anytime during the week prior to the race.

What if I forget a key piece of equipment on race day (i.e. bike helmet, googles, etc.)?

A limited amount of extra equipment will be available on race day for emergencies. Ask a volunteer in the transition area to help you.

Where do I go on race morning?

First, you will take your bike and all other equipment to the transition area. Upon entering transition, you will be body marked with your race number.

What can I do if I get a flat tire or have a mechanical problem with my bike?

Bike mechanics will have a tent set up in transition to help with minor mechanical repairs and flat tires before the race. If you have a problem with your bike during the race, SAG vehicles will be monitoring the course and will be there to assist you.

Will I receive a swim cap in my race packet, or do I need to purchase one?

Yes, you will receive a colored swim cap according to your swim wave in your race packet.

I am nervous about the swim. If I run into trouble, what can I do?

Certified lifeguards will be in kayaks lining the swim course monitoring all swimmers. At any point if your become tired or frightened, you may hold onto the kayak without being disqualified. Flotation devices such as noodles and buoys are not permitted.

Who do I contact to update my registration information?

Send an email to info@highfiveevents.com to update or change any registration information.

Where can I purchase photos from the race?

Race photography is provided by Kreutz Photography. Photos are generally available 2-3 weeks after the race. You should receive an email notification when they are ready for viewing.

Will my results be available online following the race?

Results are provided by Run Far Racing Services and will be posted at www.mychiptime.com immediately following the event.

What are the rules?

This event will follow USAT rules. You may view the full list of rules at www.usatriathlon.org.